Celent analysed 35 policy administration systems for life and pension insurance, using the Celent ABC Vendor View, a resource for identifying premier technology solutions serving the insurance and financial industries. The vendor view shows the relative positions of each vendor in three categories: Advanced Technology, Breadth of Functionality (for which CoreSuite was given the XCelent award) and Customer Base and Support.

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2023 XCelent Award for EMEA Life Policy Administration System

Celent Opinion

“Since our last review of Sapiens CoreSuite L&P, Sapiens has made major investment in the solution. The configuration module provides an intuitive interface leveraging specific rules capabilities with Sapiens Decision, the company’s business logic and modeling engine.”

“Sapiens CoreSuite L&P internal user interface remains one of the best we have seen on the market with a great balance between tables, graphics, and visuals. We particularly value the historical view of policies using a chronological timeline”

“Sapiens CoreSuite for L&P remains a robust system in terms of features and function. With the investments started by Sapiens over the past few years ago and currently being pursued, we think the vendor will continue to expand its customer base in EMEA and in other regions”

The Celent ABC Vendor View is a resource for identifying premium technology solutions serving the insurance and financial services industry.

The Vendor View shows the relative positions of each vendor in three categories: 

Advanced Technology 

Breadth of Functionality (for which CoreSuite was given the XCelent award)

Customer Base and Support 

The report also includes the Technical Capability Matrix, placing each solution into one of five categories based on the depth and breadth of its technology and functionality.

Sapiens CoreSuite’s leading position in two key categories means the company’s CoreSuite solution is described by Celent as “Luminary” which is the top tier in Celent’s Technical Capabilities Matrix.

When asked what they liked best, one client appreciated the “very scalable solution, with mature and robust capability.” 

A client also highlighted the “great relationships management” of Sapiens, adding it is a “great company and team to work with.” 

Another client mentioned the vendor is “professional in insurance and understands the insurance business.”

Another client appreciated the Sapiens “cultural alignment and flexibility.”

Customer Feedback

Here is what clients told Celent they liked the best:

We operate in a collaborative delivery model with a very successful self-sufficiency capability. The vendor, as both software vendor and implementation partner, has been a trusted partner. Excellent built-in Insurance Risk Management capabilities. IDITSuite has proven to be a very successful implementation. The level of customisation capability is exactly as is required and includes the necessary controls to ensure maintainability over time. 

Delivery culture 

Continuous investment in platform 

Customer centricity 

About the system: the integrity of the modules, product management, setup manager 

About the vendor: responsiveness, taking care of client’s requirements and the staff’s knowledge of business and technology 

Celent Technical Capability Matrix 

Celent EMEA Life Policy Administration Systems ABC Vendor View

Customer Feedback

Sapiens has a digital insurance platform proposition offering end-to-end modular insurance solutions, of which IDIT is a component. Sapiens IDIT is a multilingual, multicurrency, very functional, and highly configurable solution with a user-friendly, web-based interface.

ABC Vendor View

Since 2007, Sapiens IDITSuite has been consistently recognised by Celent for excellence in the following categories:

2007
2009
2011
2012  
2014
2016
2018
2021
2023

Advanced Technology & Breadth of Functionality
Advanced Technology & Breadth of Functionality
Advanced Technology & Breadth of Functionality
Advanced Technology

Advanced Technology & Breadth of Functionality
Advanced Technology & Breadth of Functionality
Advanced Technology
Breadth of Functionality
Breadth of Functionality

Since 2007, Sapiens IDITSuite has been consistently recognised by Celent for excellence in the following categories:

2007


2009


2011


2012

Advanced Technology & Breadth of Functionality

Advanced Technology & Breadth of Functionality 

Advanced Technology & Breadth of Functionality 

Advanced Technology 

Advanced Technology & Breadth of Functionality 

Advanced Technology & Breadth of Functionality 

Advanced Technology 

Breadth of Functionality 

Breadth of Functionality 

2014


2016


2018

2021
2023

Sapiens CoreSuite for Life and Pensions has been recognised by Celent for Breadth of Functionality