6 COMMON MISSTEPS IN WORKERS’ COMPENSATION POLICY ADMINISTRATION

eBook

6 Common Missteps in Workers' Compensation Policy Administration

The workers’ compensation insurance business has never been more complicated than it is today. New and exciting insurtech is flooding the market; customers are demanding the instantaneous, personalized, and digital service they receive across all other verticals; carriers' systems must be able to interface with various elements throughout the diverse insurance ecosystem (including chatbots and machine learning); and regulations seem to be constantly changing.

Just as a climber cannot scale a mountain without a stable base camp, insurers lacking a modern policy administration system cannot meet today's customer and organizational needs while staying flexible and ready for the quickly evolving future.

In this eBook, we present some of the most common missteps in workers’ compensation policy administration, along with our strategies for administrative success.