EMEA | P&C Claims

“Sapiens IDITSuite [Claims Solution] is a comprehensive, flexible, and highly automated P&C claims management solution...Sapiens continues to invest in it with road map items including the addition of advanced capabilities—such as Microsoft LLM-based functionality, utilizing real time satellite data to enhance automation—among others.”

“It offers comprehensive claims handling, including end-to-end touchless and hybrid (automated and human) claims processing. It also includes features such as fraud detection, a litigation module, Sapiens DOCS tool for document management, automated identification and prevention-oriented client communication for policies that could be impacted by upcoming CAT events, and integration such as with Yarowa (digital insurance marketplace).”

“The solution has been implemented in multiple countries and regions, demonstrating its adaptability to various market requirements."

The Technical Capability Matrix places each solution into one of five categories based on the depth and breadth of its technology and functionality. “Luminary” is the top tier in Celent’s Technical Capabilities Matrix. 

Celent Technical Capability Matrix

Sapiens has a digital insurance platform proposition offering end-to-end modular insurance solutions, of which IDIT is a component. Sapiens IDIT is a multilingual, multicurrency, very functional, and highly configurable solution with a user-friendly, web-based interface.

Sapiens IDITSuite VendorMatch

Celent Opinion on ClaimsMaster

Celent Claims System Vendor Report

Sapiens IDITSuite for P&C and ClaimsMaster wins Celent’s Luminary Award for EMEA

Celent Opinion for IDITSuite for P&C

“Sapiens has a digital insurance platform proposition offering end-to-end modular insurance solutions, of which IDIT is a component. Sapiens IDIT is a multilingual, multicurrency, very functional, and highly configurable solution with a user-friendly, web-based interface.”

“The IDIT configuration product structure offers a great level of flexibility, which works based on a multi-product level approach that allows a product to serve as the basis for the elaboration of derived product versions, which can be very useful, for example, to adapt products while operating in multiple countries… IDIT has great API integration capabilities, and it leverages a partner network with selected suppliers adding additional services and capabilities to the solution. “

“Sapiens IDIT continues to have a strong presence in Europe, with a growing customer base in the region, especially with larger insurers, and has also gained clients in Asia-Pacific since our last report. Celent expects to see further growth in their customer base in the coming years.”