Transform Customer Experiences with Data and AI

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Tokio Marine Highland

Sapiens Insights Sessions

Holistic Customer View

Build a 360-degree customer view to better tailor products and services.

Topics We Will Cover

Topics we will cover

About the Webinar

To engage customers for life, life and pensions insurers need to offer personalised customer experiences through tailored coverage plans. By utilising data insights & AI, insurers can entice, engage, and retain customers as their needs evolve throughout life’s journey. Crucially, providing personalised customer experiences can increase revenue by 40%.

 
Join us for an insightful webinar and discover how to leverage data & AI to create personalised and differentiated customer experiences, a key driver of customer retention and profitability. 

The information you will receive in these webinars will help you make critical decisions that drive innovation, ensure retention, and grow revenue in the coming years.

3 December 2024

Stuart Hayman
Director, Insurance Practice, Sapiens

Stuart Hayman currently serves as a Business Consultant for Sapiens Insurance Practice and is a successful executive with over 25 years of experience in Life and Pensions. His most recent roles have focused on sales and business development, new contract negotiation and solution design.

Ankush Koul leads the Data Practice at Sapiens, where he oversees Data & AI product strategy and advises clients on their data strategy and business case development. With over 20 years of experience in Data & Analytics advisory & implementation services, Ankush has worked with a variety of organisations, including PicsArt, Oracle Financial Services, Cognizant, Capgemini, and D&G Insurance, among others.

Ankush Koul
Data Insurance Practice Director, Sapiens

AI-Powered Analytics

Leverage AI to identify crucial customer characteristics like churn risk, customer lifetime value, and propensity to buy.

Advanced Integration

Embed data & AI capabilities at scale and mitigate risks.

Customer Centricity

Deliver personalised customer experiences across the customer life-cycle.