Human-Centered Design Is the Evolution of Life Insurance
Blog
At its foundation, everything about the life insurance industry is driven by humans – real people. While technological advances in policy administration systems, underwriting workbenches, actuarial models, and claims systems are critical to operational efficiencies and risk management, it is people who are at the heart of this industry
Resources
Redesigning the Life Insurance Journey
Blog
Human-centered design is a problem-solving process that allows organizations to identify, analyze, and solve challenges in an uncertain and volatile operational environment. This report, prepared by advisory firm Aite-Novarica Group, discusses the challenges and opportunities in the three phases of human-centered design and how insurers can use this problem-solving methodology to tackle complex challenges
Sapiens transforms the insurance and financial sectors and cuts time to market in half with Azure
Customer Story
The Crucial Center of Customer-Centricity
eBook
Most insurers realise the benefits of digitalisation for building a successful customer experience. Successful digital transformation requires understanding where the customer fits in.
Common Missteps in P&C Policy Administration
eBook
The property and casualty insurance business has never been more complicated than it is today. New and exciting insurtech is flooding the market; customers are demanding the instantaneous, personalised, and digital service they receive across all other verticals; insurers' systems must be able to interface with various elements throughout the diverse insurance ecosystem (including chatbots and machine learning); and regulations seem to be constantly changing.
CoreSuite for Life & Pensions
A feature-rich, end-to-end platform, supporting all core Life and Pensions business needs
IDITSuite
AI powered, end-to-end insurance software powering customer acquisition, billing, finance, claims and renewal
Single platform for large and multi-national reinsurance programs, providing full financial control across all LOBs
ReinsuranceMaster
Built through design thinking to create experiences that customers, agents, brokers and employees have come to expect, and provide a competitive advantage
DigitalSuite
Empowering Intelligent Insurance Together
Sapiens, in partnership with Microsoft, is enabling intelligent insurance and empowering more personalised and enhanced experiences
Today’s insurance industry is facing rapid change and heightened customer expectations. This is in addition to the “cost-conscious” customer, who frequently switches insurers. Now more than ever, insurance leaders are seeking transformation, innovation, and reduced expenses. Sapiens, in partnership with Microsoft, enables intelligent insurance, greater cloud security, and empowers insurers to deliver more personalised and enhanced experiences.
Modernise Core Insurance Systems and Solutions
Lower cost of ownership and accelerate new insurance products and services to market faster with a modern technology platform.
Exceptional Customer Experience and Journeys
Deliver an enhanced, differentiated experience that facilitates growth and loyalty through deeper customer insights and relationships.
Reimagine Key Insurance Processes
Improve operational efficiency by streamlining key processes to address ever-changing customer expectations.
Explore the Possibilities with Sapiens and Microsoft Azure AI
AI is transforming today’s insurance industry, specifically how insurers create value and go to market. Learn how Sapiens and Microsoft’s Azure services together integrate AI to help organizations become more productive, develop creative solutions, and enable next-level customer experiences.
Interested in learning more about how Microsoft and Sapiens can help your organization?
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Copyright © 2025 Sapiens International. All Rights Reserved. | Legal Notice | Privacy Policy
